Uttarakhand Right to Service Act, 2011
No: 20 Dated: Oct, 04 2011
NOTIFICATION
THE UTTARAKHAND RIGHT TO SERVICE ACT, 2011
(UTTARAKHAND ACT NO. 20 OF 2011)
An act provide for the delivery of services to the people of the State of Uttarakhand within the given time limits and for matters connected therewith and incidental thereto.
Be it enacted in the Sixty-second Year of the Republic of India by the Uttarakhand State Legislative Assembly as follows :-
1.Short title, Extent and Commencement :- (1) This Act may be called the “Uttarakhand Right to Service Act, 2011.”
(2) It shall come into force at on and with effect from the date of its publication in the Official Gazette.
2. Definitions :-In these Act, unless there is anything repugnant in the subject or context
(a) "Commission” means a Commission constituted under section 12;
(b) "Designated Officer” Means an officer as notified under section 3;
(c) “Eligible person” means a person who is eligible for obtaining services notified under section 3;
(d) "First Appellate Authority” Means an officer, who is notified as such under section 3;
(e) "Given time limit" means maximum time to provide the service by the Designated officer as notified under section 3;
(f) "prescribed" means prescribed by rules made under this Act;
(g) "right to service” means a right to obtain the service within the given time limit;
(h) “service" means any service notified under section 3;
(i) "Second Appellate Authority" means an officer who is notified as such under section 3;
(j) "section" means a section of this Act; and
(k) "State Government" means the Government of the State of Uttarakhand.
3. Notification of service, Designated Officers, First Appellate Authority, Second Appellate Authority and the given time limit :-
(1) The State Government may by notification from time to time, notify the services, to which this Act shall apply.
(2) The State Government may by notification specify the Designated Officer, First Appellate Authority, Second Appellate Authority and the given time limit for the purposes of this Act.
4. Providing of service :-The Designated Officer shall provide the service to the eligible person within the given from time limit.
5. Procedure for obtaining service :- (1) An eligible person shall make an application to the Designated Officer for obtaining any service under the provisions of this Act.
(2) The Designated Officer shall, on receipt of an application under sub-section (1), provide service or reject the application within the given time limit and in case of rejection of application, shall record the reasons in writing and intimate the same to the applicant.
(3) Every Designated Officer shall maintain detailed records of services applied for in a format as may be prescribed.
6. First Appeal :- (1) Any eligible person, whose application for obtaining service is rejected under sub-section (2) of section 5 or who is not provided the service within the given time limit may file and appeal to the First Appellate Authority within thirty days form the date of rejection or the expiry of the given time limit, as the case may be.
(2) On receipt of an appeal under sub-section (1), the First Appellate Authority shall consider the matter and if in its opinion the grievance of the eligible person appears to be genuine, it may direct the Designated Officer to provide the service within such period, as may be specified by it and in case of default to appear before it in person and explain reasons thereof.
(3) After affording an opportunity of hearing to the Designated Officer and the eligible person, the First Appellate Authority may pass an order either accepting the appeal or rejecting the same by an order made in writing and in the case of rejection, the reasons for rejection shall be specified by it in such order and shall communicate the same to the eligible person.
(4) An appeal made under sub-section (1) shall be finally disposed of by the First Appellate Authority, as far as possible, within a period of thirty days of its receipt.