Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013

No: 19 Dated: Jun, 19 2013

Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013

An act to provide for delivery of public services to the people of the State of Goa within the stipulated time limit, including liabilities of Government servants in case of default, administrative efficiency and for the matters connected therewith and incidental thereto.

Be it enacted by the Legislative Assembly of Goa in the Sixty-fourth Year of the Republic of India as follows:— 

(1) Short title, extent and commencement.— (1) This Act may be called The Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013.

(2) It extends to the whole of the State of Goa.

(3) It shall come into force on such date as the Government may, by a notification in the Official Gazette, appoint and different dates may be appointed for different provisions of the Act. 

2. Definition.— In this Act, unless the context otherwise requires,—

(a) “Administration” means and includes the administration of the Government, every person, every authority, everybody by whatever name called;

(b) “Appellate Authority” means the concerned administrative secretary or such person or authority, as may be specified by the Government by a notification:

(c) “Authority” means and includes any department, public authority, body, institution, legal authority, established, constituted, formed, appointed or instituted 

  (i) by or under the Constitution of India in the State of Goa; or

  (ii) by any other law made by the State Legislature; or

  (iii) by a Government Notification issued or an order passed or otherwise set up by the Government and includes anybody owned, controlled or substantially financed or any non-

Governmental organisation which has received Government grant to the tune of Rs. 5 lakhs or more; or

  (iv) Institutions including colleges, schools receiving any grant or aid from the Government or recognised or permitted by the State Government, and includes Municipality, Municipal Corporation, Panchayat, Planning and Development Authority, Industrial Township, Zilla Panchayat, Zilla Parishad, Gram/Village Panchayat or local self-governing bodies, statutory or non-statutory, by whatever name called, required to render any services of public utility in the State or to control, manage or regulate public services within a specified local area;

(d) “designated officer” means an officer designated under sub-section (2) of section4;

(e) “eligible person” means a citizen of India residing in the State;

(f) “Government” means the Government of Goa;

(g) “Notification” means a notification published in the Official Gazette of the Government of Goa and the expression “notified” shall be considered accordingly;

(h) “Official Gazette” means the Official Gazette of the Government;

(i) “prescribed” means prescribed by rules made under this Act;

(j) “public service” means any service notified under section 4;

(k) “Rules of Business” means the Rules of Business of the Government of Goa, 1991made by the Governor of Goa under Article166 of the Constitution of India;

(l) “Schedule” means the Schedule to this Act;

(m) “specified time limit” means the time limit within which the designated officer is required to provide service as specified under sub-section (1) of section 4.